If you receive a damaged item, we will assist you in receiving a replacement or refund as quickly as possible - at no cost to you. Upon receipt, please inspect your package closely.
FARM HOUSE PLANT STAND FULL
Unless your item is received damaged, or there was some error on our part, you will be responsible for all return shipping costs.Ĭustom, handmade items and lighting are subject to a 20% restocking fee.īecause refunds will not be issued in full for items damaged in return shipping or returns that are never received, we highly recommend that you insure all return shipments and provide Saving Shepherd with the shipment tracking number.Īll items are shipped to you in the best possible packaging to ensure that you receive your purchase in perfect condition. Please request a return by clicking on "Contact Us" and requesting a return authorization number to expedite your return. You may return your unused item in its original condition and packaging within 14 days of receipt. If for any reason, you're not satisfied with your purchase, we've outlined the following guidelines to help make your return a smooth and seamless experience: We take great pride in 100% customer satisfaction. Should you require expedited delivery for any order please "Contact Us" for expedited shipping options
Should you require indoor delivery please "Contact Us" for assistance. You will need to be present and will be responsible for having furniture transported indoors from the curb. In the event of back order you will be notified via email.įurniture and other custom orders generally ship within 4-8 weeks.įurniture shipments will be arranged with a third party freight delivery company.įurniture shipping rates are for curbside delivery.
When your order ships you will be notified via email and provided tracking. Unless otherwise specified, orders generally ship within 3-7 business days.
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